Frequently Asked Questions
Everything you need to know about booking travel experiences, accommodation, car hire and campervans in Australia.
ANY QUESTIONS
FREQUENTLY ASKED QUESTIONS
We know planning travel around Australia can raise a lot of questions — from booking experiences and accommodation to choosing the right car or campervan hire.
Below you’ll find answers to the most common questions about how our site works, how bookings are made, and what to expect when using third-party travel providers.
HOW DOES THIS WEBSITE WORK?
We research and curate some of the best travel experiences, accommodation options, car hire and campervan rentals across Australia.
When you click through to book, you’ll be taken to one of our trusted travel partners to complete your booking directly with them.
DO YOU HANDLE BOOKINGS DIRECTLY?
No. We do not process bookings or payments directly.
All bookings are completed securely on the provider’s website, and your booking is managed by that provider according to their terms and conditions.
IS THERE ANY EXTRA COST TO ME?
No — using our website does not increase the price you pay.
In some cases, we may earn a small commission if you book through our links. This helps support the site and allows us to continue providing travel content at no additional cost to you.
WHO SHOULD I CONTACT IF I HAVE A BOOKING ISSUE?
If you have questions about an existing booking, changes, cancellations or refunds, you should contact the travel provider you booked with directly.
Their contact details will be included in your booking confirmation email.
DO YOU RECOMMEND BUDGET OR LUXURY OPTIONS?
We feature a mix of budget-friendly, mid-range and premium travel options.
Our goal is to showcase experiences and services that offer good value, reliability and positive traveller feedback across different budgets.
STILL HAVE A GENERAL QUESTION?
If you have a general question about our website, content, or partnerships, feel free to get in touch.
For booking-specific enquiries, please contact the travel provider directly.
Planning travel is easier when everything is clearly explained in one place.
QUESTIONS/ANSWERS
HOW WE HELP YOU PLAN YOUR TRIP
HOW DO YOU CHOOSE WHICH TRAVEL PARTNERS TO FEATURE?
We prioritise providers with strong reputations, clear booking processes and positive traveller reviews.
We regularly review and update our content to ensure it remains relevant and helpful.
CAN I BOOK MULTIPLE SERVICES FOR ONE TRIP?
Yes. Many travellers use our site to plan different parts of their journey — such as experiences, accommodation and vehicle hire — all in one place.
DO YOU OFFER TRAVEL ADVICE OR ITINERARIES?
We provide general travel inspiration and recommendations, but we do not offer personalised travel advice.
All travellers should review provider details carefully to ensure suitability for their individual needs.
ARE YOUR RECOMMENDATIONS SUITABLE FOR INTERNATIONAL TRAVELLERS?
Yes. Many of the travel experiences and services we feature are suitable for both Australian and international visitors, subject to provider availability and requirements.